Each spa and hot tub cover is custom-made to the shape and size and specifications that you provide when you place your order. This is not a stocked item.
Our current fulfillment time is 7-12 weeks. Yes, that's two to three months in some cases.
So, why such a large swing in lead time quotation?
The range of time required is primarily affected by the transportation. To keep costs low, we utilize non-traditional delivery services for many of our spa cover orders. These partners typically service an area every 5-8 weeks depending on the location to maximize their load. For example, if our average production lead-time is 6 weeks and the order comes in when a particular truck is at capacity, that order could have to wait upwards of another eight weeks before its route is dispatched. Some covers will ship in as little as five or six weeks because it comes in at a time when a truck is not full and dispatching soon.
The only option that we have to get a cover out before its scheduled truck route is to purchase our Rush Production Option. This not only moves your order to the front of the build queue, its fee also helps defray the additional costs of consigning the spa cover shipment to a traditional less-than-truckload (LTL) freight carrier. This additional freight cost is significant and is the primary driver behind the Rush Production Option's fee.
Answers the questions:
How long will it take to get my cover?
What is your current lead time?
How long is production?